SiteScope Siebel Monitor Installation

SiteScope Siebel Monitor Installation

Requirements

1. Siebel monitor license

2. LoadRunner 7.6 or above:

· For LoadRunner 7.8 or above, the Siebel monitor is built into the Controller.

· For LoadRunner 7.6, make sure that you install the Controller add-in, Siebel_and_SAP_Portal_Monitors_Add-in.exe. This is available in the Patches Database à LoadRunner à 7.6 à Performance Monitor à LR76P6 – LoadRunner 7.6 SiteScope Siebel and SAP Portal Add-in for LoadRunner.

3. SiteScope installation

· For LoadRunner 7.8 and below:

LoadRunner 7.8 and below supports SiteScope Lite version only. The SiteScope Lite installation file (SiteScopeSetupForLR.exe) and SiteScope Lite license are available in the Patches Database à LoadRunner à 7.6 à Performance Monitor à LR76P6 – LoadRunner 7.6 SiteScope Siebel and SAP Portal Add-in for LoadRunner.

· For LoadRunner 8.0:

LoadRunner 8.0 supports SiteScope 7.9.5. You need to install a patch on the Sitescope machine and the LoadRunner Controller machine. These patches are available in Patches Database à LoadRunner à 8.0 à Performance Monitors à LR80P77 – LoadRunner 8.0 Monitoring Support for SiteScope 7.9.5.

SiteScope Installation

Ensure you have LoadRunner 7.6 or above installed. Ideally, you will want an extra machine for the SiteScope installation:

  • First machine à Controller
  • Second machine à SiteScope
  • Third machine à Load Generator
  • Fourth machine à Load Generator

Etc.

In this situation, SiteScope will be gathering information from the servers and displaying them via a Web interface. The Controller will then connect to the SiteScope installation and retrieve this data during the scenario run.

General Install

1. Obtain the SiteScope Lite installation file and SiteScope Lite license. These are available in the Patches Database à LoadRunner à 7.6 à Performance Monitors à LR76P6 – LoadRunner 7.6 SiteScope Siebel and SAP Portal Add-in for LoadRunner.

2. On the machine where you wish to install SiteScope, run SiteScopeSetupForLR.exe.

3. In the “Administrator E-mail Address” window, enter an E-mail if you want a designated person to receive alerts, reports, and status messages. Otherwise, click <Next> to proceed to the next window.

4. Follow all the defaults settings to complete the SiteScope Lite installation.

5. When the installation of SiteScope is completed, a browser will automatically open with instructions on how to start SiteScope. Basically, the way to open SiteScope is via a browser with the URL http://<machine-name>:8888/SiteScope.

As you can guess, SiteScope installs its own Web server as an interface to the application.

License Install for SiteScope

Note: If you do not have a SiteScope license, please refer to the terms and conditions statement. Then, obtain the license key from Patch LR76P6 on the Customer Support website.

1. The first time you start SiteScope, you will get a “SiteScope First Time Setup” page. Click on “Skip this Page” to go to main SiteScope site.

2. Once the Auto Configuration completes, you will be brought to the main SiteScope page.

3. Click on the “Preferences” link from the main SiteScope panel.

  1. Enter the license in the “License Number” edit field.
  1. Enter the additional license in the “Option licenses” edit field.

Note: The Siebel Web Server monitor will not be available without an Option license.

4. Click on the “Save Changes” button.

SiteScope Monitor Configuration

How to add a Siebel Monitor Group

1. On the SiteScope main page, click on “Create Groups.”

2. Enter a name for the group (e.g., Siebel).

3. Click on the “Add Group” button.

How to add a Siebel Web Server monitor

1. From the main SiteScope page, go to the “Siebel” group.

(How to create a Siebel Monitor Group)

2. In the “Add to Group” section, click on “Monitor” and select “Siebel Web Server” from the list of monitors.

Note: If you do not see “Siebel Web Server” in the list, contact your local sales representative for the Siebel add-in license.

3. Click on “Choose Server,” and fill in the following:

Field name Information
Application URL URL of the Web plug-in server stats page for the application. (Example: http://siebelsrv/service/_stats.swe)

Note: Make sure that you see statistics when you browse to this page from a regular browser.

Password The password for the Web server stats page
Username The username to access the Web server stats page
HTTP Proxy Optional proxy server to use including port (Example: proxy.sitescope.com:8080)
Proxy Server User Name Optional user name if the proxy server requires authorization
Proxy Server Password Optional password if the proxy server requires authorization

4. Click on the “Browse counters” button.

5. SiteScope will navigate to a page with all the available counters. Select the counters you want to monitor, and click on “Choose Counters.”

6. SiteScope will navigate to the “Add Siebel Web Server Monitor in Group” page with the counters selected in step 8 listed.

a. Verify the counters.

b. Change the update time to 15 seconds, and click on “Add monitor.”

How to add a Siebel Server Manager monitor

1. From the main SiteScope page, go to the “Siebel” group.

(How to create a Siebel Monitor Group)

2. In the “Add to Group” section, click on “Monitor” and select “Siebel Server Manager” from the list of monitors.

Note: If you do not see “Siebel Server Manager” in the list, contact your local sales representative for the Siebel add-in license.

3. Click on “Choose Server,” and fill in the following:

Field name Information
Application Server The Siebel server name or address
Gateway Server Gateway server name or address
Enterprise Server Enterprise server name or address
Username The username for the Siebel Server Manager client
Password The password for the Siebel Server Manager client
Script Path The full path to the Siebel Server Manager executable directory relative to the machine chosen above. (Example: E:sea704clientBIN)

4. Click on the “Browse counters” button.

5. SiteScope will navigate to a page with all the available counters. Select the counters you want to monitor, and click on “Choose Counters.”

6. SiteScope will navigate to the “Add Siebel Web Server Monitor in Group” page with the counters selected in step 8 listed.

a. Verify the counters.

b. Change the update time to 15 seconds, and click on “Add monitor.”

Setting up a SiteScope Siebel Monitor in the Controller

Note: If you have LoadRunner 7.6, you need to apply Siebel_and_SAP_Portal_Monitors_Add-in.exe as explained in the Requirements section. This is not required for later releases.

1. In the Controller, look for the Siebel Web Server and Siebel Server Manager monitor in the ERP/CRM Server Resource Section.

2. Display the graph by dragging it to the right. Right-click in the graph and select “Add Measurement(s).” You should now see the SiteScope Dialog box.

3. Click on the first “Add” button. For the machine name, type in the IP address or the machine name of the system on which SiteScope is installed. Click <OK>.

4. Click on the second “Add” button. You should now see a SiteScope Monitor Configuration window. In the left pane, you should see a tree with the monitors you have added into the SiteScope application. Highlight the available monitors and choose the counters on the right pane. Click <OK> to get out of the menus.

5. You have now set up the new SiteScope Siebel monitor.

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