VUGEN gives exception error at the end of the recording or during replay due to thumbnails

VUGEN gives exception error at the end of the recording or during replay due to thumbnails

Problem

Getting the following pop-up error at the end of the recording:

AXWIN Frame Window: thumbprocess.exe – Application error

The instruction at " 0x7dc995fe" referenced memory at "0x02b87cf4". The memory could not be "read".

Click on OK to terminate the program.

Click on CANCEL to debug the program.

Cause

The cause of this issue is unknown.

Fix

The workaround is as follows:

1. Press "start" -> "run"

2. Type "regedit"

3. Press "Ok"

4. Navigate to "HKEY_LOCAL_MACHINE/SOFTWARE/Mercury Interactive/LoadRunner/Vugen/Thumbnails"

4. Double-click on "GenerateThumbs," and set the value to 0.

Now try doing a recording (or replay if the issue was during replay) with Vugen.

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3 thoughts on “VUGEN gives exception error at the end of the recording or during replay due to thumbnails

  1. Richard Dachowski

    This suggestion does appear to work. My question is, “What do you lose in LoadRunner functionality if you perform the suggested actions?”

    Reply
  2. Richard Dachowski

    This solution does appear to work. My next question is, “What do you lose in LoadRunner functionality if you perform the suggested actions that are stated in this solution?”

    Reply

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