Uploaded scripts from VuGen to ALM PC 11.00 fails – cannot display script content

Uploaded scripts from VuGen to ALM PC 11.00 fails – cannot display script content

Using ALM Performance Center 11.00 with SP2 installed on the ALM Platform and Patch 4v2 installed on the PC Hosts and Servers.

When trying to upload scripts from VuGen to the ALM 11.00 server using the “Save As” option, the Upload Script pop up in Windows that allows the Upload method to be selected is not displayed. The uploaded file is created in ALM 11 but trying to view the script file throws the error message:

Cannot display script content

VuGen and Patch 3 have been uninstalled and re-installed it again

Installation problem in a specific VuGen machine. Tried uploading files from several other VuGen machines and there was no problem.

The problematic machine has the products UnifiedReporting and Winrunner installed with Standalone Application (SA) VuGen 11.00.

The problem was resolved with the following actions:

1. Remove the Winrunner and UnifiedReporting products from the problematic machine.

2. Uninstall Standalone Application (SA) 11.00 VuGen and SA 11.00 Analysis

3. Re-install SA VuGen and Analysis and apply 11.00 Patch 3 to these products

To verify the SA VuGen and Analysis installation with 11.00 Patch 3 installed. Open VuGen, go to Help > About Details. For a correct Performance Center SA machine with both SA VuGen and SA Analysis installed the Product Information page should display

Product Name: HP LoadRunner Software 11.00

Product Version: 11.03.0.0

Product Build: Build 9375

Installed Products:

Product Name Version

LoadRunner 11.03.0.0

Installed Components:

Component Name Version

Analysis 11.03.0.0

Load Generator 11.03.0.0

Online Documentation 11.03.0.0

Protocol SDK 11.03.0.0

Samples 11.03.0.0

Vuser Generator 11.03.0.0

Installed Patches:

Patch Name

HP Virtual User Generator 11.00 Patch 3

HP Analysis 11.00 Patch 3

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