User received the following error message when deploying the Patch Extensions on the ALM Server
The cause for this error is because the runPcQcConfigurator.bat not executed / LAB_PROJECT project is not created.
To fix this issue, On the ALM Platform server, navigate to the Configurator folder in the patch installation package (for English version), and run the runPcQcConfigurator.bat installation file.
Using ALM-PC 11.00, the ALM server has been updated to SP2 and the PC servers and Hosts to patch 4v2. Since the update, the results collation on every load test fails and the following message is displayed on the PC session:
Result collation critical error. Reason: ‘There was no endpoint listening at net.pipe://localhost/OTAOperationService3712 that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. The pipe endpoint ‘net.pipe://localhost/OTAOperationService3712’ could not be found on your local machine. ‘
There were no errors reported in the either the ALM SP2 patch or the PC Server and Hosts patch installation. PC Lab Management System Health does not report any problem.
The root cause is unidentified but appears to be a problem with the installation of OTA client installed on the PC Host Controller.
1. On each PC Host and Server open a browser and make a connection to the ALM, e.g. http://<alm_server>:8080/qcbin.
2. Select the ALM Add-Ins page > Quality Center Connectivity and download the add in to the PC machine.
3. Follow the instructions on you screen to install this add-in
4. Reset IIS on the PC Server
5. Run load tests with auto-collate + analyze and check the runs reach the Finished status.
Running the PC 11 DB Migration tool it generates an error, DB connection fails with error about TNS Oracle
Migrating the previous PC 9.51 Oracle database to the new PC 11 Oracle database fails in the connection between the ALM server and the Oracle database and the data can’t be migrated
The DB Migration tool uses the oracle service name to look up in tnsnames.
The tnsnames entry has a domain listed, but the service name look up might be using a different domain, in this case check the sqlnet.ora file and names.default_domain in order to determine which is the current connection domain.
Try adding another tnsname net service name entry using the same domain as that specified in sqlnet.ora default domain.
During a load test you might encounter the following error:
‘Performance Center has encountered a fatal error’ problem when trying to watch a test in MyPerformanceCenter.
When you try to connect to the test with the same ID it results in the same error. As of now there are two ways to get reconnected: use a different ID, or build a new scenario. Once the user gets the error with a scenario, it appears they can never connect to the running test again, though the MyPerformanceCenter main page is not affected, and neither is ALM.
The cause of this issue is unknown and is still under investigation by HP.
To fix this issue
Go to the project database to execute to query, please try the following query:
Delete from LAB_PERSONALIZATION where LP_USER_NAME='<username>
Perform the following steps for deleting a record from a table by going to the SQL Server database using SQL Server Management Studio
– Choose the project database
– Choose the table LAB_PERSONALIZATION
-Right click on the table and choose “Edit top 200 rows” from the menu
-You can delete a table value or the entire row.
If you have any issues running the delete query suggested above, please try going to the SQL Server Management Studio directly to delete the row from the table.
Please add the user now in Performance Center project in ALM.
Load mode replay for Ajax Tru Client protocol fails with error
“Activate browser window #2 ** failed – runtime error:
‘Ordinal’: The specified value (2) is invalid [MsgId: MERR-203254]”
The script replays fine in interactive mode.
This issue is specific to LR/PC 11.03 version (Works fine with LR/PC 11.02).
There is a problem with function “Activate tab” which doesn’t recognise any other tab than the first one.
To fix this issue
1. Open your script and click on “develop script”.
2. This will launch the Firefox browser.
3. Type at the Firefox browser
4. Find “disable_open_during_load” and set it to false.
5. Save the script again (Copy to controller again etc.).