Error while uploading info folder. Script upload failed.

Error while uploading <SCRIPT NAME> info <FOLDER> folder. Script upload failed. Error: Object reference not set to an instance of an object.

Backup the old ALM-Client folder and then access the ALM webpage again to download the ALM client again:

Location of ALM-client:

for the windows 7 and windows 2008 machine, ALM client is at 2 locations

•C:\ProgramData\HP\ALM-Client &

•C:\Users\<USER>\AppData\Local\HP\ALM-Client

for the Windows XP or 2003 machine, the ALM-client is at

•C:\Documents and Settings\<User>\Local Settings\Application Data\HP\ALM-Client

Make sure you launch IE with Administrative privileges, and then access the ALM website

note: if the ALM-client do not gets downloaded at both locations, copy paste it from one location to another

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