Unable to perform a ‘copy to template’ on some groups

If you are unable to perform a ‘copy to template’ and get the following error:

Failed to copy template entity, Class:
TemplateProxy
copyInfoTemplate,Method(1)..

This error will be written to the error.log on the SiteScope server this operation was being performed on:
2012-06-25 10:43:55,522 [http-8080-Processor21] (TemplateProxy.java:1798) ERROR – Runtime exception occurred during copy into template, details: null

Edit the Group by adding an entry into group description. Then try the "copy to template" again.

Use global search and replace to change the group tags on all monitors in the group which will resolve the problem.

Advertisements

One thought on “Unable to perform a ‘copy to template’ on some groups

  1. Dwarika

    Not Sure Why, Your Suggestion is not working for me.

    Error Log : 014-11-04 08:39:15,592 [http-80-Processor15] (TemplateProxy.java:1799) ERROR – Runtime exception occurred during copy into template, details: null

    Reply

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s