SiteScope hangs when Opening the GUI

SiteScope 11.12 64 bit installed on Windows server 2008 64 bit.

When trying to login to SiteScope and when opening the GUI or dashboard, SiteScope hangs and progress bar is showing, and stays at the same status.

To restart, the browser needs to be closed and opened up again.

This is a problem with the Java client used.

Make sure the JRE 6 is of update 027 or higher – there is a known published bug with JRE 24-26 which hangs the UI.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s