Error in post init process: Object Config with id= __dashboardPreference_XXXXXX is null
This error is related to the SiteScope Favorites settings. The special character "/" cannot be used in the name of favorites profile because this symbol is used by the system. As a result, the problematic profiles make errors in the logs and can’t be deleted from the UI.
These profiles can be deleted by using the Persistency Viewer. We suggest to delete them and to not use "/" symbols in the names of profiles in the future.
To delete the problem profiles:
1. Open Persistency Viewer via command line (<SS>\bin\PersistencyViewer.bat).
2. Select from the drop down filter in Persistency Viewer: "class com.mercury….DashboardPreferencesConfig".
3. Select the rows with IDs that contain "\" (e.g.e __dashboardPreference_TEST 8/27/10, __dashboardPreference_VIEW 8/27/10 and __dashboardPreference_SAVE 8/27/10).
4. Delete the rows.