Error: “java.lang.OutOfMemoryError: GC overhead limit exceeded” causing a Diagnostics Server crash

When running HP Diagnostics Server (various versions) with the Sun JVM 1.6.0_18, the Diagnostics Server is found to crash frequently due to a memory leak with messages of the form:

2011-04-05 16:07:52,582: SEVERE common : Unexpected Error [java.lang.OutOfMemoryError: GC overhead limit exceeded] occurred in thread [Probe Puller Main S_PULLER_IDLE_WAIT]

java.lang.OutOfMemoryError: GC overhead limit exceeded


2011-04-05 16:39:45,706: SEVERE mediator : Out Of Memory on thread Thread[Probe Puller Task,5, HP Diagnostics Server]: java.lang.OutOfMemoryError: GC overhead limit exceeded


2011-03-23 15:49:06,447: SEVERE equentEventScheduler: While running rare event: Calculate availability for Mercury System/Mercury System/<servername>

java.lang.OutOfMemoryError: GC overhead limit exceeded

being found in the "server.log" file. A JVM crash dump file may also be present indicated an issue with the garbage collection functionality for example it may contain:

Current thread (0x0000000000479800): GCTaskThread [stack: 0x0000000005f50000,0x0000000006050000] [id=1200]


Current thread (0x67f80400): GCTaskThread [stack: 0x680d0000,0x68120000] [id=2064]

This issue is due to a bug in the default garbage collector chosen by the JVM. For more information on this issue see:

A workaround for this issue is to specify that the liner garbage collector should be used by the JVM by adding the "-XX:+UseSerialGC" flag to the server.nanny file located at:


for Windows. To add this flag modify the start_<platform> line in this file which should then look like:

start_nt="C:\MercuryDiagnostics\Server\jre\bin\javaw.exe" -server -Xmx512m -XX:+UseSerialGC


-classpath "C:\MercuryDiagnostics\Server\lib\mediator.jar;





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