Unable to uninstall BPM version 7.x

Current version of BPM must be uninstalled before a new version can be installed.

The following things must be checked:

* Was the BPM restarted after the uninstall of the previous version?

* Find and rename the file called vpd.properties file and create an empty one.

Check if these three keys exist in the Windows registry and remove them, followed by a reboot of the BPM server:

HKEY_LOCAL_MACHINE\SOFTWARE\Mercury Interactive\HP Business Process Monitor

HKEY_LOCAL_MACHINE\SOFTWARE\Mercury Interactive\Mercury Business Process Monitor

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