BAC/BSM – How to access the automatic login mechanism

In the Web browser, enter the following URL:

http://<server_name>/topaz/TopazSiteServlet?autologin=yes&strategyName=Topaz&requestType=login&userlogin=<loginname>&userpassword=<password>&createSession=true

where server_name represents the name of the BAC Center server, and login name and password represent the login name and password of a user defined in BAC/BSM.

This works (at least) from BAC 6.x up to BSM 9.20

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BSM 9.20 – after upgrade from BSM 9.1x profile database size starts increasing

BSM 9.20 – after upgrade from BSM 9.1x profile database size starts increasing

With the update to BSM 9.20, some new tables for BPM and RUM have been added to the profile database:

Business Process Monitor

BPM_TRANS_3DAY

Aggregated transaction response time and availability data (daily) by transaction, script

BPM_TRANS_ERRS_3DAY

Daily extended transaction error information (transaction errors, transaction breakdown errors, transaction page component breakdown errors) by transaction, script

BPM_TRANS_3HR

Aggregated (hourly) transaction response time and availability data by transaction, script

BPM_TRANS_ERRS_3HR

Hourly extended transaction error information (transaction errors, transaction breakdown errors, transaction page component breakdown errors) by transaction, script

Real User Monitor

RUM_EVENTS_3DAY

Aggregated (daily by application, location) Real User Monitor Events data

RUM_EVENTS_3HR

Aggregated (hourly by application, location) Real User Monitor Events data

RUM_TRANSACTIONS_3DAY

Aggregated (daily) Real User Monitor transaction data by transaction

RUM_TRANSACTIONS_3HR

Aggregated (hourly) Real User Monitor transaction data by transaction

as these table have been added, the values for "Keep Data for" in

BSM -> Admin -> Platform -> Setup and Maintenance > Data Partitioning and Purging

are all set to the default, which is "INFINITE".

Modify the values for "Keep Data for" in

BSM -> Admin -> Platform -> Setup and Maintenance > Data Partitioning and Purging

for the new tables to reflect the same / similar settings as the old tables have.

Admin user has incorrect time, non-admin users show correct time

When logged in as ‘admin’ user the wrong time is displayed.

Regular users see correct Daylight Savings Time (DST).

For instance, the real time according to Daylight Savings Time right now is 5:27pm. If logged in as "admin" and run a report, current time as 4:27pm.

The admin user has been set to a different time zone.

To fix this Administrators can check the timezone of any user using the following query on the management database:

select * from USERS

In BSM 9.xx, you can change the timezone for any user by logging into BSM as your admin user and navigating to:

Admin->Platform->Users and Permissions->User Management

Once you click on a User in the left navigation pane, you should see a Time zone: setting in the General tab on the right:

Once you change the time zone of the user, this should be reflected in the query you are running in the BSM Management database:

select * from USERS