It is known that first time a user connects to a Quality Center (QC) / Application Lifecycle Management (ALM), either via Internet Explorer or another client tool, the required client components files get downloaded, but what other scenarios trigger the re-download of such components, after the first time
The mentioned files get analyzed and downloaded, each time ALM Platform is updated. This updating scenarios include the following cases:
A patch is installed.
An extension is installed.
A new test type is created.
ALM Platform configurations are changed.
It is possible that not all files are download, only those not matching ones offered by QC / ALM server (including if client has newer / higher version of a file, is different, so it must be updated).
This task (download of components), requires:
End-user to have full admin rights,
User Account Control (UAC) is Off.