Unable to open Predictor installed on LoadRunner/Performance Center Analysis v12

If you receive the below error while opening the Predictor on a machine where LoadRunner/Performance Center Analysis v12.

Shunra NV Predictor for HP cannot open the HP LoadRunner Analysis reports. Ensure that the HP LoadRunner Analysis version is supported and the configuration is correct. Refer to the Shunra NV Predictor for HP Quickpage for more details

It is a known issue due to compatibility problem with LoadRunner/Performance Center Analysis v12.

Please replace the attached files as per below steps

1. Navigate to Predictor Installation directory. By default C:\Program Files (x86)\Shunra\SNVPredictor\Bin

2. Backup the files PredictorAnalysisLauncher.exe.config & SNVPredictor.exe.config

3. Replace the files attached Predictor8.6 Config files for HP Analysis 12

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s