VUGEN gives exception error at the end of the recording or during replay due to thumbnails

Getting the following pop-up error at the end of the recording:

AXWIN Frame Window: thumbprocess.exe – Application error

The instruction at " 0x7dc995fe" referenced memory at "0x02b87cf4". The memory could not be "read".

Click on OK to terminate the program.

Click on CANCEL to debug the program.

The cause of this issue is unknown.

The workaround is as follows:

Press "start" -> "run"

Type "regedit"

Press "Ok"

a) If the Windows installation is 32-bit, navigate to "HKEY_LOCAL_MACHINE/SOFTWARE/Mercury Interactive/LoadRunner/Vugen/Thumbnails"

b) If the Windows installation is 64-bit, navigate to "HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/Mercury Interactive/LoadRunner/Vugen/Thumbnails"

Double-click on "GenerateThumbs," and set the value to 0.

Now try doing a recording (or replay if the issue was during replay) with Vugen.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s