Error -27732: Internal Error – can’t get initial credentials for username/password

loadrunner, Performance Center Leave a comment

The following error appears in web based protocol replay:

Error -27732: Internal Error – can’t get initial credentials for username/password

Wrong configuration of the required elements to make the script replay while using Kerberos authentication

Wrong username password:

  1. In the script go to the web_set_user function
  2. Verify that the username and password specified are correct

Wrong KDC IP:

  1. Open the windows environment settings
  2. Check the krb5.ini location specified in KRB5_COFIG
  3. Open the krb5.ini in an editor
  4. Check the KDC IP specified is as seen in wireshark recording of the application

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