Messages:<br>Failed to Run Query;
Failed to execute the query;
Failed to obtain a connection to schema ‘master’; com.hp.alm.platform.db.CTdDbException: Can’t create a new database connection.;
Can’t create a new database connection.;
When this error is thrown, below items need to be verified.
Go to DB servers Tab in ALM siteadmin and check the ‘Database administrator User Name’ and ‘Database administrator Password’
DB Admin password might be expired or wrong credentials for the DB admin user.
Make sure the Credentials are valid and are sync with ALM and Database. ( work with your DBA)
If needed, please restart ALM service.