Use the following URL in the browser: https://hostname:8443/catalog/ Where hostname should be replaced with the hostname or IP address of the BSAE application server. Be certain that there are no firewalls blocking connectivity from the client desktop to port 8443 on the BSAE server.
During a Business Server Automation Essentials (BSAE) 9.10 installation, the dmconfig.sh script is run in order to configure a dataminer. During its execution, the script will prompt for a logon to be used for the dataminer. What is the appropriate user to supply in order for the script to execute properly? When prompted for the […]
Error Messages from the dataminer.log file: INFO – – – – – "Configuration Path = /opt/opsware/dataminer" INFO – – – – – "Using configuration file /opt/opsware/dataminer/dataminer.conf" INFO – – – – – "Initializing …" INFO – – – – – "Running on Linux" INFO – – – – – "Cached Configuration file has been updated, […]
While running a report in BSAE, the following oracle error appears: "ORA-01013:user requested cancel of current operation (wis 10901)" when trying to refresh the information. This is a known issue. The Business Objects (BO) reporting engine has a default setting that can cause this problem. 1.) Go the edit query screen and click on the […]
While importing the Live Network libraries using /opt/opsware/hpln/lnc/bin/live-network-connector, the following error is obtained: Unable to find import util /opt/opsware/hpln/lnc/util/anr_policy_creator.pyc !. From the HPLN User Guide: "… security.cc_library stream is a prerequisite stream that enables all SA compliance streams". If this stream isn’t imported properly, no SA compliance stream will succeed. This explains why A&R Dynamic […]
The following message may appear while attempting to run a report in BSAE (Business Service Automation Essentials) web client (also known as BusinessObjects (BO)): A database error occurred. The database error text is: SQL statement to execute cannot be empty or null. (WIS 10901) This message can be caused by a number of situations. The […]
How to get Business Service Automation Essentials (BSAE) user information updated more frequently when a change is made in the Server Automation (SA) side. In other words, decrease the time needed by SA to update BSAE with a new user creation. This command: # grep com.opsware.cmdb.security.importusers.sleep_interval_in_millis /etc/opt/opsware/omdb/omdb.properties Will let the user check the actual interval […]