Unable to perform a ‘copy to template’ on some groups

If you are unable to perform a ‘copy to template’ and get the following error:

Failed to copy template entity, Class:
TemplateProxy
copyInfoTemplate,Method(1)..

This error will be written to the error.log on the SiteScope server this operation was being performed on:
2012-06-25 10:43:55,522 [http-8080-Processor21] (TemplateProxy.java:1798) ERROR – Runtime exception occurred during copy into template, details: null

Edit the Group by adding an entry into group description. Then try the "copy to template" again.

Use global search and replace to change the group tags on all monitors in the group which will resolve the problem.

1 thought on “Unable to perform a ‘copy to template’ on some groups”

  1. Not Sure Why, Your Suggestion is not working for me.

    Error Log : 014-11-04 08:39:15,592 [http-80-Processor15] (TemplateProxy.java:1799) ERROR – Runtime exception occurred during copy into template, details: null

    Reply

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